Terms of service

General terms and conditions of business

1. Scope

The following terms and conditions apply to all orders via our online shop.Our online shop is aimed exclusively at consumers.

Consumer is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity. The entrepreneur is a natural or legal person or a legal partnership that acts in the exercise of their commercial or independent professional activity when the legal transaction is concluded.

2. Contract partner, contract conclusion, correction options

The purchase contract is concluded with Snoozi GmbH, Roonstraße 29, 50674 Cologne.

By setting the products to the online shop, we submit a binding offer to the conclusion of the contract via these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aid intended and explained in the order process. The contract is concluded by accepting the offer via the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by email.

In the case of deliveries to Switzerland, the purchase contract between the buyer and Mein Einkauf AG, St. Gallen (CHE-331.561.017 VAT) comes about. This also takes over the willingness, invoicing and delivery in Switzerland. This service is included in the purchase price and the possibly calculated shipping costs. In order to ensure smooth shipping, Mein Einkauf GmbH in DE-Konstanz (DE285677365) is integrated into the retail chain. As a result, the buyer does not incur any further costs.

3. Contract language, contract text storage

The languages ​​available for the conclusion of the contract are German andEnglish.

We save the contract text and send you the order data and our terms and conditionsin text form. You can view the contract text in our customer login.

4. Delivery conditions

In addition to the specified product prices, shipping costs can still be incurred.You can find out more information on shipping costs.

We only deliver in the shipping route. Unfortunately, it is not possible to pick up the goods.

5. Payment

In our shop you basically have the following payment methods forDisposal:

Credit card

By submitting the order, enter your credit card data. After theirLegitimation as a lawful card holder is automatically carried out by the payment transaction and your card is loaded.

PayPal, PayPal Express

In the ordering process you will be on the website of the online provider PayPalforwarded. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize your access data and confirm the payment instructions to us. After submitting the order in the shop, we request PayPal to initiate the payment transaction. Paypal is automatically carried out by PayPal afterwards. You can get further information from the ordering process.

6. Warranty and guarantees

Unless expressly agreed below, the legal appliesLiability of liability. The following applies to used goods: If the defect occurs after a year after delivery of the goods, the claims for defects are excluded. Defects that occur within one year of the delivery of the goods can be asserted within the framework of the statutory limitation period of two years from the delivery of the goods.

The above restrictions and deadline reductions do not apply toClaims due to damage caused by us, our legal representatives or vicarious agents

• In the event of violation of life, body or health

• In the event of intentional or grossly negligent breach of duty and malice

• In the event of violation of essential contractual obligations, the fulfillment of which

proper execution of the contract in the first place enables and on

whose compliance the contractual partner may regularly trust

(Cardinal obligations)

• as part of a guarantee promise, if agreed or

• Insofar as the scope of the Product Liability Act is opened.

Information on the applicable additional guarantees and their

You can find exact conditions in the product and special

Information pages in the online shop.

Customer service: You can reach our customer service for questions, complaints andComplaints on weekdays from 9:00 a.m. to 5:00 p.m.by email at info@snoozi.com or via our website.

7. Liability

For claims due to damage caused by us, our legal representativesor were caused by vicarious agents, we are always liable without restriction

• In the event of violation of life, body or health

• In the event of intentional or grossly negligent breach of duty

• In the event of guarantee promises, if agreed, or

• Insofar as the scope of the Product Liability Act is opened.

In the event of violation of essential contractual obligations, the fulfillment of whichProper implementation of the contract enables in the first place and that the contractual partner can regularly trust, (cardinal duties) by mild negligence by us, our legal representatives or vicarious agents, the liability is limited to the damage predictable when the contract is concluded, with which it must typically be calculated.

In addition, claims for compensation are excluded.

8.

The European Commission provides a platform for online dispute resolution (OS)Ready you herefind. We are not obliged to participate in a dispute settlement procedure in front of a consumer arbitration board.